Shipping
Free standard shipping on all orders Australia wide over $39 AUD, and International over $49 AUD
Before our products are shipped each item is empowered by blessing, and carefully inspected and hand packaged so that it arrives to your hand in perfect condition. All parcels are shipped via Australia Post or Sendle to ensure that your purchase is delivered as lower price, quickly and as safely as possible.
Shipping charges are calculated within the shopping cart. Simply add a product to your shopping cart and select your destination. Your shipping price and approximate delivery timeframe will be displayed. Shipping is calculated at the end of your transaction.
Shipping Charges
- Australia Wide – Free shipping on all orders over $39 AUD, for the order under $39 AUD, shipping charges will be calculated at the checkout.
- International – Free shipping on all orders over $49 AUD, for the order under $49 AUD, shipping charges will be calculated at the checkout, please allow 12-30 business days for delivery.
When we ship
In-stock products that are purchased on weekdays before 5pm (excluding public holidays) will be dispatched within 2 business day.
Delivery times
All orders are shipped by AUS Post or Sendle in Australia. Orders received before 5pm each day will ship the very same day and be scheduled for delivery from two to four business days. Please allow up to 5 business days to receive your parcel. International 12 -30 business days. We try hard to ship in the times quoted and faster if possible‚ subject to shipping and delivery schedule. When your product is dispatched you will receive an email containing an order number and tracking instructions. This number will allow you to track the progress of your parcel.
Important: For information on your delivery always check the tracking information provided and if you have any questions please contact Sun Healing at [email protected].
Returns
At Sun Healing we value our customers and their customer experience.
If for any reason you are not happy with your purchase. We offer free returns within 7 days of purchase. The products must be unused. You can return your product for store credit, a different product for the same price or a refund to the original payment method. Returns applies to Australia only.
Please contact us by email [email protected] for further details.
Duties and Taxes on overseas shipments
The purchaser is responsible for any customs, duties or taxes incurred by your country of origin. Orders we send outside of Australia may be subject to import taxes, customs duties and fees that are levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient’s country. Additional charges for customs clearance must be fulfilled by the recipient and unfortunately we have no control over these charges, nor can we predict what they may be. Customs policies do vary widely from country to country and you should contact your local customs office for more information on this matter.